Returns & Exchanges
At My Perfume Shop, we want you to be completely satisfied with your fragrance purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused items in their original packaging.
Initiate Your Request
Contact our customer support team or log into your account to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Pack Your Fragrance
Carefully place the perfume in its original, unopened box and secure it inside a sturdy shipping carton with protective padding to prevent breakage.
Ship the Package
Affix the provided return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.
Receive Your Refund
Once our quality control team inspects the returned item to confirm it is unused, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing